This solution was designed for an automated dialing platform,
which works by broadcasting pre-recorded messages to a large number
of telephone numbers. The Voice Broadcast message is broadcast to
a specific number of target recipients by means of automated phone
calls, without any intervention by the telemarketing agent.
How Voice
Broadcast works
Voice Broadcast is a solution consisting
of a system integrated to a dialing card. Operation is quite
straightforward; just feed the phone numbers of the target
audience into the system, record a message or a jingle advertising
a given product or service (of the client’s choice),
and start the operation. Then, the system takes over the process:
the dialing is done on a continuous basis (number by number)
and, when the recipient answers, s/he listens to the pre-recorded
message, and no agent is required to monitor the process.
Voice Broadcast is great to advertise a broad
range of products. With this solution, Planner´s clients
can:
• Broadcast of promo messages
• Launch products
• Provide services
• Provide information on events
• Send invitations to individuals or companies
• Provide information on immunization campaigns
• Build customer loyalty (birthday greetings, post-sales,
and more)
• Send invoicing messages
• Provide information on change in phone numbers or
addresses
• Political campaigns
• Warn of water or power shortages in certain areas
• Provide information on premieres, protests, and more.
In addition, Planner’s Voice Broadcast
can be used to help billing departments of fixed or mobile
telephony carriers.
The Voice Broadcast system places an average of 6,000 calls
per hour, which, in a 12-hour operation period, amounts to
approximately 72,000 calls.
In addition to all these benefits, the solution provides
the technology advantage of storing statistics for all calls
placed. Thus, at the end of the process, the client can review
/ check:
• total calls placed
• the list of numbers called, with dates, times and
status (unanswered, busy, mute, responded to by answering
machine/fax, or message received).
State-of-the-art technology
at a price way lower than you think!
Even though it provides such a large number of benefits, this
advertising solution is more cost-effective than direct mailing
and leaflet distribution.
Voice Broadcast customers may rely on support to perform all
the services required to make the software fully functional,
including: building of telephone number lists, mailing import,
message recording, call management and redialing service (calls
to groups that haven't received the message or that have interrupted
the call). The company also has a database with recorded phone
numbers for the entire São Paulo State. You can select
by district, ZIP code, street, or use your own database to send
the messages.
Try out Voice Broadcast with Planner’s Team!
Planner’s team invites all customers, particularly those
that still don’t know our technology solutions, to take
a “trial run” with the call center.
This is a solution that ensures secure, secret voting,
as well as information customized to the client’s needs.
Who VotaPlann
works
Planner’s VotaPlann makes the phone-based
voting procedure easier, since there is no need for bringing
staff to clubs, labor unions, associations, or other institutions.
With VotaPlann, you can identify the candidate
any given voter has voted for.
The Reporting can be simple (phone number, results by area/region,
and survey date/time) or detailed (total votes per survey, total
null votes, abstention, and unconfirmed votes), as previously
defined according to the client’s requirements.
This service has been audited and approved by Satélite
Esporte Clube (a sports club affiliated with Banco do Brasil).
Planner is responsible for the entire software, hardware,
communication and advertising infrastructure required by the
election, as well as for the following services:
• build a database with information collected
• assign a password to each member
• provide the sealed letters???, the labels and mail
said???? letters
• provide the locution for the voting ????
• conduct a previous, real-world ???voting test.
• make servers and phone lines available during the
days scheduled for the balloting (24-hour service)
• validate ??? the voting ??? ID number and password
• store the records of all calls in a database, as well
as each voter’s vote
Market/Client Satisfaction Survey:
Agility ??? What do you want to say by agility?? and savings with
PesquisePlann solution.
PesquisePlann is a solution designed to conduct
phone-based surveys on a client-selected topic/subject (e.g.,
survey on satisfaction with a given service, retailer or product,
requirements to open a store at a given location). Speedy, easy
to use and savings??? Economical ??? are this solution’s
key features.
How PesquisePlann
works
The client just selects a certain region or submits to Planner
a list containing the phone numbers for the survey, based upon
which a database will be built. Then, Planner places the calls,
initiating the survey for the desired purposes. When answering
the call, the receiver listens to a message requesting him/her
to select one of the options presented.
In addition to the services offered by PesquisePlann, Planner
is responsible for the entire software, hardware, communication
and advertising infrastructure required for the survey, as
well as for:
• building a database with the collected information
• providing the survey script reading
• placing the survey calls
• storing in a database the logs for all calls, as well
as the individual survey results.
